Impact Family Privacy Policy

Privacy Policy for Impact Family Inc.

Effective Date: October 31, 2024

Impact Family Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy outlines how we collect, use, and protect the information provided by visitors to our website and users of our counseling and wellness services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information Collection

We collect information to provide and improve our services, facilitate donations, and enhance user experience. The types of information we may collect include:

Personal Information: When you use our services, contact us, or make a donation, we may collect information such as your name, contact details, email address, and payment information.
Usage Information: We may collect information about how you interact with our website, including IP addresses, browser types, and device information, to improve the user experience and website functionality.

2. Use of Information

We use the information collected for the following purposes:

To Provide Services: Your information helps us deliver the counseling, wellness, and other services we offer.
To Communicate: We may use your contact details to communicate with you about appointments, events, updates, or other relevant information.
To Process Donations: For donors, we use the necessary information to process contributions effectively and to provide transaction confirmations.
To Improve Our Website and Services: We analyze usage information to enhance website functionality, address issues, and improve service offerings.

3. Intellectual Property Rights

The content, design, data, and graphics on our website are protected by intellectual property laws and are the property of Impact Family Inc. or its licensors. Reproducing, storing, transmitting, or retrieving any material from this site without prior written consent is prohibited.

4. Liability Disclaimer

While we strive to provide accurate and current information on our website, Impact Family Inc. does not guarantee the accuracy, completeness, or reliability of the information provided. You acknowledge that any reliance on this information is at your own risk, and we disclaim liability for any errors or inaccuracies to the fullest extent permitted by law.

5. Links to Other Websites

Our website may include links to other websites for informational purposes. These links do not signify endorsement, and Impact Family Inc. is not responsible for the content, accuracy, or availability of information on these linked websites.

6. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United States.

7. Communication Preferences and SMS Consent

By providing your mobile number, you consent to receive text messages from Impact Family Inc. regarding appointments, notifications, or updates related to our services. Standard text messaging rates may apply as per your mobile carrier’s policies.

Opt-Out of Text Messages: You can opt out of receiving text messages at any time by replying “STOP” to any message you receive from us. Once you opt out, you will no longer receive SMS communications from us. If you wish to resume receiving messages, please contact us to re-subscribe.
Assistance with Text Messages: If you need help regarding SMS services, text “HELP” to the number from which you received the message. We will respond with instructions on using our service, including how to unsubscribe.

Please note that opting out of receiving text messages may affect your experience with our services, as certain notifications may only be provided via SMS.

8. Data Security

We implement robust security measures to protect your information. Sensitive information, including payment details, is encrypted and managed with secure protocols to ensure its confidentiality. We comply with industry standards to protect against unauthorized access, alteration, or disclosure of your data. However, no data transmission or storage can be guaranteed as completely secure, so we encourage users to use discretion when providing personal information.

9. Privacy and Data Usage

Your personal information is used solely to enhance our services and will not be shared, sold, rented, or leased for marketing purposes. Impact Family Inc. is committed to protecting your privacy and uses your information only for service-related functions as outlined in this policy.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, monitor website performance, and analyze user interactions. Cookies are small data files stored on your device by your web browser. You can adjust your browser settings to refuse cookies, but this may limit some functionality of our website.

11. Payment Processing

We use secure third-party services, such as Stripe, to process payments. While we do not store your payment information, these payment processors may collect information to facilitate transactions, subject to their own privacy policies and terms. We use these services solely to ensure safe and efficient transactions for donations and service payments.

12. Your Rights

You have the right to access, update, and request deletion of your personal information, subject to certain exceptions as required by law. If you would like to exercise these rights or have questions about your data, please contact us at [Insert Contact Email].

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website, and the effective date at the top will indicate when it was last updated.

14. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Impact Family Inc.
9050 Pines Boulevard, Suite 358
Pembroke Pines, Florida 33024
Email: legal@impact.vision

Privacy Policy for Impact Family Inc.

Effective Date: January 01, 2024

1. Information Collection

We collect information to provide and improve our services, facilitate donations, and enhance user experience. The types of information we may collect include:

Personal Information: When you use our services, contact us, or make a donation, we may collect information such as your name, contact details, email address, and payment information.
Usage Information: We may collect information about how you interact with our website, including IP addresses, browser types, and device information, to improve the user experience and website functionality.

2. Intellectual Property

2.1 The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws and are owned by Impact Family Inc. or its licensors, unless otherwise stated.

2.2 You may not reproduce, download, transmit or retransmit, manipulate, or store on any other website or electronic retrieval system any material from this site without prior written consent.

3. Liability

3.1 Impact Family Inc. does not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.

3.2 You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Links to Other Websites

4.1 This website may include links to external websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

4.2 We have no responsibility for the content of the linked website(s).

5. Use of Information

We use the information collected for the following purposes:

To Provide Services: Your information helps us deliver the counseling, wellness, and other services we offer.
To Communicate: We may use your contact details to communicate with you about appointments, events, updates, or other relevant information.
To Process Donations: For donors, we use the necessary information to process contributions effectively and to provide transaction confirmations.
To Improve Our Website and Services: We analyze usage information to enhance website functionality, address issues, and improve service offerings.

6. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United States.

7. Communication Preferences and SMS Consent

8.2 Opt-Out of Text Messages: If you wish to opt out of receiving text messages from us, you can do so at any time. To stop receiving text messages, please reply “STOP” to any text message you receive from Impact Family Inc. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to start receiving messages again, you can sign up as you did the first time.

8.3 Assistance with Text Messages: If at any time you forget what keywords are supported, just text “HELP” to the number from which you received the messages. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Please note that opting out of receiving text messages may impact your use of our services, as certain notifications and updates may only be provided via SMS.

8. Data Security

9. Privacy and Data Sharing

9.1 Your personal information is used only to enhance our services. We do not share your data with any third party.

9.2 Impact Family Inc. is committed to protecting your privacy. We do not share, sell, rent, or lease your personal data to any third parties for their marketing purposes.

9.3 Any information collected on this site will be kept strictly confidential and will not be disclosed to any third party without your prior consent, except as required by law.

10. Cookies and Tracking

11. Payment Processing

12. Your Rights

13. Updates to This Policy

14. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Impact Family Inc.
9050 Pines Boulevard, Suite 358
Pembroke Pines, Florida 33024
Email: legal@impact.vision

"*" indicates required fields

Step 1 of 3

Step 1: Basic Information

First Name*

Last Name*

Email*

Phone*

Birthdate*

Status*

Issue*

How did you learn about us?*

Name of Person Referred By

Step 3: Agreements

A. CHRISTIAN COUNSELING EXPECTATIONS

1. Christian/Biblical Counseling: Biblical counseling, also called Christian or pastoral counseling, centers on the Lord Jesus Christ. This type of counseling includes listening, teaching, encouraging, comforting, and guiding clients to a deeper relationship with Jesus. Our goal is to glorify God and help you reflect His grace and joy in your life. As Scripture says:

“He is the one we proclaim, admonishing and teaching everyone with all wisdom, so that we may present everyone fully mature in Christ” (Colossians 1:28-29, NIV).

“To equip his people for works of service, so that the body of Christ may be built up until we all reach unity in the faith and in the knowledge of the Son of God and become mature” (Ephesians 4:12-13, NIV).

2. Referrals to Professionals: If your issues require legal, medical, or other professional expertise, we encourage you to seek help from independent professionals. Our Christian counselors will work alongside these advisors to provide spiritual guidance from a biblical perspective.

3. Intent Listening: We encourage open communication so that your thoughts, worries, and concerns can be understood clearly, allowing for a tailored and compassionate counseling experience.

4. Assignments: Personalized assignments help you progress more quickly. They are designed to give insight and promote spiritual growth between sessions.

5. Accountability: We aim to help you grow in faith and glorify God. To achieve this, we encourage active participation in counseling sessions and any exercises assigned between sessions.

6. Length of Counseling: The number of sessions varies depending on the complexity of the issue and your engagement in the process. Some issues may be resolved quickly, while more complex problems, like marriage or addiction counseling, may require longer or more sessions.

B. CHRISTIAN COUNSELING AGREEMENT

1. Biblical Counseling: I (We) understand that the counseling provided will be based on biblical principles and is intended to glorify God and promote a Spirit-filled life.

2. Appointments and Cancellations: I (We) will honor our scheduled appointments or provide at least 72 hours' notice to cancel. If I cancel less than 72 hours before or do not show up, I will be charged for the session.

3. Confidentiality: Confidentiality is central to counseling, but if there is a risk of harm to myself or others, or if required by law, my counselor may share relevant information with appropriate authorities or individuals.

4. HIPAA Compliance & Session Notes: We use secured Company Google Workspace accounts with HIPAA compliance to share session notes. All data is stored securely with two-factor authentication. Before emailing any notes, we require your written consent, making you aware of any potential risks associated with email communications (e.g., breaches of privacy if not encrypted).

5. Cameras and Recordings: For quality assurance and security, we may record customer service and counseling/coaching sessions conducted via phone or webcam. Recordings are stored securely and can be deleted upon written request.

6. Legal Responsibility: I (We) will not hold Impact Family Inc. or its affiliated counselors legally liable for advice provided during counseling. I understand their role is to help me seek and understand God’s will, and I agree to resolve any disputes through Christian mediation services.

7. Legal Proceedings: I (We) agree not to subpoena any counselor or their notes for legal proceedings regarding matters discussed during counseling.

8. Follow Terms and Conditions: I (We) agree to adhere to all the terms and conditions.

C. CONTRIBUTION AMOUNT

We depend on the generous contributions of our counselees and partners. If you cannot meet the suggested amount, please discuss this with our team or apply for a scholarship. Suggested donations:

$85 per 50 minutes for new and existing client
$85–$150 per 2-8 hour workshops and group sessions

If you would like to support other individuals, couples, or families, please inquire about becoming a financial & prayer sponsor, or you can give one-time or recurring funds at www.impact.vision/donate. All contributions are tax-exempt.

D. PAYMENT DISPUTES

In the event of a payment dispute, I consent to Impact Family submitting redacted session notes to the involved merchant services or financial institutions to assist in resolving the dispute. This submission will include only the information necessary for verifying the details of the session, and intimate or sensitive details of the counseling sessions will be protected and excluded from the provided documentation. This measure is to support transparent and fair resolution while maintaining client confidentiality to the highest degree.

E. CHILDCARE POLICY

Unfortunately, we do not provide childcare. If you must bring a child, please ensure the issues discussed in counseling are appropriate for their presence.

F. CANCELLATION, RESCHEDULING & REFUNDS

1. Cancellation: If you cancel 72 hours before your appointment, you are entitled to a full refund. Cancellations can be made through your client portal. View tutorial.
2. No-Show Refund: If your counselor does not attend within 15 minutes of your scheduled time, you are entitled to a full refund.
3. Medical Emergencies: If a verified medical emergency prevents attendance, we will issue a coupon to reschedule your session.

You can manage all scheduling and refunds through your client portal at www.impact.vision.

CLIENT AGREEMENT

I have read and understood these terms. By signing below or contributing online, I agree to these conditions and consent to Christian counseling as described.

Client Name*

Date*

Electronic Signature Agreement

By signing your name below, you are signing this consent form electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this form.

Signature*

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Impact Family Privacy Policy

1. Information Collection

2. Use of Information

3. Intellectual Property Rights

4. Liability Disclaimer

5. Links to Other Websites

6. Governing Law

7. Communication Preferences and SMS Consent

8. Data Security

9. Privacy and Data Usage

10. Cookies and Tracking

11. Payment Processing

12. Your Rights

13. Updates to This Policy

14. Contact Information

1. Information Collection

2. Intellectual Property

3. Liability

4. Links to Other Websites

5. Use of Information

6. Governing Law

7. Communication Preferences and SMS Consent

8. Data Security

9. Privacy and Data Sharing

10. Cookies and Tracking

11. Payment Processing

12. Your Rights

13. Updates to This Policy

14. Contact Information

Create a new account

Step 1: Basic Information

Step 2: Login Info

Step 3: Agreements

A. CHRISTIAN COUNSELING EXPECTATIONS

B. CHRISTIAN COUNSELING AGREEMENT

C. CONTRIBUTION AMOUNT

D. PAYMENT DISPUTES

E. CHILDCARE POLICY

F. CANCELLATION, RESCHEDULING & REFUNDS

CLIENT AGREEMENT

Electronic Signature Agreement

We Have Moved & Upgraded

9050 Pines Blvd Suite #358 & Suite #363, Pembroke Pines, FL 33024

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